We want to form long lasting relationships with our patients and know we can only do this by providing an exceptional level of service. Here are a few comments from our patients, we want to help you smile for a lifetime.
My wife and I Just signed up with this practice through Denplan and the process could not have been more straightforward.The initial appointments were thorough and professional and all staff were customer focussed. My wife is in a wheelchair and she was looked after throughout the visit.
HR
We always experience excellent service at this dentist. Both Dentist Matthew and Hygienist Kate provide extremely competent and knowledgable care. We have every trust in them. The front of house reception has always been warm and friendly too. We wouldn’t hesitate to recommend this dental practice.
DM
As someone who gets very anxious at the dentist. I can happily say this was a pleasant experience. The receptionist was lovely and welcoming and extremely helpful with providing information on dental plans. I saw Dr Brooks (who I used to see years ago at a previous practice) his demeanour hasn't changes still wonderfully reassuring. I was amazed how much he remembered of me and we chatted a bit about our travels before he checked everything over. What I really like is how he explains everything and tells me exactly what he is going to do and reassuring me throughout. My only regret is staying at the other practice for so long!
KM
Very pleased with the treatment and service I and the family receive from Rapport Dentistry. Definitely recommend.
RR
I decided to visit Rapport Dentistry after reading their patient reviews. I am so pleased I did. The friendly welcome from receptionist and dental nurse helped as I am a fairly nervous patient. Matthew was professional, informative and above all so reassuring. He took the time to answer my questions and explain procedures. One filling and one extraction later I can honestly say both were pain free. Thank you.
MS
I recently finished my invisalign treatment at Rapport Dentistry and can't recommend them enough. Everyone who works here is extremely friendly and you feel at ease from the first consultation.
KS
Brilliant experience at Rapport Dentistry today. I had a root canal treatment that I was very anxious about. However Dr Adnan Chowdry and his dental nurse were so kind, caring and calm, they completely allayed my fears. Every little detail is thought of from numbing gel prior to local injections and stress balls to grip when I was tense. The treatment itself was pain free and I was kept updated and checked upon how I was feeling regularly. The clinic itself was impressively professional and caring at the same time Thank you everyone
CR
Fantastic results and support throughout my treatment. I would recommend this to anyone that has worries or doubts about their teeth and / or smile.
GH
This was a great experience, I have recently relocated to the UK and I was very nervous about finding a new dentist. The people are wonderful and you feel comfortable having your teeth examined. Everything is explained to you before hand. He fixed my chipped tooth and it was truly no mess, no fuss and no pain.
SK
Everyone on the team were excellent, especially the receptionist who was very warm and welcoming.
NM
The most comfortable you could wish to feel at a dentist practice. Excellent staff all round.
DW
My two children saw Matthew Brooks recently having just moved to the area. Matthew has a very calm and reassuring manner and is extremely knowledgeable and professional. The practice is in a purpose built building and is well equipped and very well run.
SC
After several bad experiences I had avoided a dentist visit for as long as I could, however circumstances dictated my need for one. Rapport were recommended by a colleague. He was so right about this practice. From the minute I walked through the door to the minute I walked out the experience was no less than a delight. The first person to put me at ease was the receptionist Paige. Calm, friendly and reassuring. Matthew and his nurse Shaunna were just as friendly, understanding and patient. No more fears of having my mouth wrecked even further. The hygienist Anne was just as reassuring and non judgmental and not as harsh with treatment as I expected. I really can't say enough good things about the staff and ambience they create. Absolutely first class. Thank you.
BE
Excellent service all round. The reception is warm and welcoming and the team provided me with all possible information. I called at short notice with a painful failed extraction from a previous dentist some years ago. I'm nervous but the whole procedure was virtually without discomfort. I will be a regular for my dental needs ongoing. No pressure selling to rebook. Yes this is a private service but in my opinion they are notably a cut above the rest. Worth every penny.
JG
Very Friendly and helpful and they made me feel very convertible
WA
